CONTACT
CUSTOMER SERVICE
GreaseApe
The Pump House,
Old Malthouse Lane,
Salisbury,
Wiltshire,
SP46DR
Privacy Policy
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications comments, feedback, product reviews, recommendations, and personal profile. We never sell customer information/data and take your data protection very seriously.
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Charity donations only applies to sales from grease-ape.com and does not include sales from online marketplaces. Charity donations only apply to products sold at recommended retail price and are not part of a promotion.
Returns Policy
We offer a 30 day return policy, postage ang packaging are to be paid by the customer for any returned goods, the goods will not become our responsibility until they are received by us. The goods can only be returned unused in new condition and in original packaging if applicable. A full refund will be allocated to the customer upon receival and inspection of the product's within 2 working days.
Modern Slavery Statement
At GreaseApe, we are committed to ethical business practices, and we vehemently oppose modern slavery and human trafficking in all its forms. This statement outlines our commitment to ensuring that such practices have no place in our supply chain or any part of our business.
Our Business and Supply Chain
GreaseApe is a proud provider of high-quality aerosol spray lubricants designed for various industries. We recognize that the complexity of our supply chain requires diligence in ensuring that modern slavery is not present.
Supplier Due Diligence
We conduct thorough due diligence when engaging with suppliers. This includes assessing their policies, practices, and commitment to human rights. We seek suppliers who share our values and uphold ethical standards.
Employee Training and Awareness
Our employees are crucial in upholding our commitment to combating modern slavery. We provide regular training to ensure that they understand the signs of exploitation and know how to report any concerns.
Continuous Monitoring and Improvement
GreaseApe is dedicated to continuous improvement. We regularly review our policies and procedures to identify and address any potential risks related to modern slavery. Our goal is to create a supply chain that is free from exploitation.
Collaboration with Stakeholders
We actively engage with stakeholders, including suppliers, industry partners, and NGOs, to stay informed about best practices and to collaborate on eradicating modern slavery from our industry.
Public Accountability
GreaseApe is transparent about our efforts to combat modern slavery. This statement is part of our commitment to public accountability, and we welcome scrutiny and feedback from our customers, partners, and the public.
Conclusion
At GreaseApe, we believe in responsible business practices that prioritize human rights and ethical conduct. Our commitment to combating modern slavery is unwavering, and we will continue to take steps to ensure that our business operates with integrity and respect for all individuals.
Cookie Policy
This Cookie Policy is designed to inform you about our use of cookies on our website.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to enhance your online experience, such as remembering your preferences or analyzing website performance.
How We Use Cookies
GreaseApe uses cookies for the following purposes:
Essential Cookies: These cookies are necessary for the proper functioning of our website. They enable you to navigate the site and use essential features.
Analytical/Performance Cookies: We use these cookies to analyze how visitors use our website. They help us improve the user experience by identifying areas that need refinement.
Functionality Cookies: These cookies allow our website to remember choices you make, such as language preferences, and provide enhanced features.
Targeting/Advertising Cookies: We may use these cookies to deliver relevant advertisements and promotions based on your interests and online activities.
Your Cookie Choices
You have the option to control and/or delete cookies as you wish. Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may impact the functionality of our website.
Third-Party Cookies
GreaseApe may use third-party services that also use cookies. These services help us analyze website performance and deliver targeted advertising. We recommend reviewing the privacy and cookie policies of these third parties for more information.
Updates to Our Cookie Policy
We may update this Cookie Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review this policy regularly.
Contact Us
If you have any questions or concerns about our Cookie Policy, please contact us at [insert contact information].
Conclusion
By using our website, you consent to the use of cookies as described in this policy. If you do not agree with the use of cookies, please adjust your browser settings or refrain from using our website.
Investor Statement
At GreaseApe, we value transparency and openness in our business practices. We are grateful for the support of our investors, who play a crucial role in our growth and success. It's important to note that, by mutual agreement, our investors prefer to remain anonymous.
Why Investor Anonymity?
Our decision to keep our investors anonymous is rooted in a commitment to privacy and confidentiality. While we celebrate their contribution, we respect their wish to operate behind the scenes, allowing our focus to remain on delivering exceptional products and services to our customers.
Supporting Our Vision
Our investors believe in the vision and mission of GreaseApe. Their commitment empowers us to innovate, expand, and continue providing high-quality aerosol spray lubricants to various industries. Their trust in our business is a testament to the strength of our brand and the potential they see in our future.
Building Trust Through Transparency
We understand that transparency is paramount in building trust with our stakeholders. While we may not disclose individual names, we want our customers, partners, and the public to know that our investors share our commitment to ethical business practices, sustainability, and the long-term success of GreaseApe.
Focus on Excellence
By allowing our investors to remain anonymous, we can maintain a singular focus on what matters most—delivering exceptional products and services. This approach enables us to concentrate on our core values and the satisfaction of our customers without unnecessary distractions.
Contact Us
If you have any questions or concerns regarding our investors or any other aspect of GreaseApe, feel free to contact us. We value open communication and are here to provide the information you need.
Terms of Use
By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Use carefully before using our site.
1. Acceptance of Terms
By accessing or using GreaseApe's website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website.
2. Changes to Terms
GreaseApe reserves the right to update or modify these Terms of Use at any time without prior notice. It is your responsibility to review these terms periodically for changes. Continued use of the website after any modifications constitutes acceptance of the updated terms.
3. Use of Content
All content on the GreaseApe website, including text, images, videos, and other materials, is the property of GreaseApe and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or republish any content without our prior written consent.
4. User Conduct
When using our website, you agree not to engage in any conduct that could damage, disable, or impair the functionality of the site or interfere with any other party's use of the site. You also agree not to attempt to gain unauthorized access to any portion of the website or any systems or networks connected to the site.
5. Privacy Policy
Your use of the GreaseApe website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.
6. Limitation of Liability
GreaseApe is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of the website. This includes damages to, or viruses that may infect, your computer equipment or other property.
7. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any legal action or proceeding related to your access to, or use of, the website shall be brought exclusively in the courts of [Your Jurisdiction].
Contact Us
If you have any questions or concerns about these Terms of Use, please contact us at [insert contact information].